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BRIEF

Digitalization of Subnational Governments in Viet Nam

Tools to Manage Public Assets, Professional Development for Change-Making Government Officials

The Disruptive Technologies for Public Asset Governance (DT4PAG) project has launched its Digital Governance Academy (DGA), part of its ongoing work to help clients transform how subnational governments manage public infrastructure and other assets. This comes at the same time DT4PAG¡¯s s first digital tool is making progress toward being institutionalized in Ho Chi Minh City (HCMC), Viet Nam¡¯s largest city. 

Fulbright University Viet Nam
Called Flood Exposure and Decision Support (FEDS), the digital platform was developed in 2023 as a use case to show how technology can improve flood reporting and management, starting with HCMC. It has been adopted by the city and is available as a mobile app on both Android and iOS, supported by WebGIS technology.

FEDS is expected to help the city apply technologies to reduce flood impacts on people¡¯s lives and businesses, and on public and private assets. As a fit-for-purpose use case, FEDS could be replicated in other large cities based on the HCMC experience.

The DT4PAG program aims to leverage disruptive technologies to improve the management and governance of public assets such as land, infrastructure, and property in terms of risk management, maintenance, and revenue generation from infrastructure services. This involves aligning key pillars across people, processes, and technology to achieve better-informed decision-making and, ultimately, more resilient infrastructure. The DT4PAG team is now working on 10 potential use cases in three first-mover provinces.

The transformation agenda is also supported by developing digital government know-how, and the FMUP team scored an important gain on that front with the 2024 launch of the DGA, a partnership with Fulbright University Viet Nam. DGA delivered two programs, the Executive Leadership Program for senior government executives and the Management Leadership Program for operations-level officials. Four cities and provinces sent 96 participants, 20 of whom are women, from targeted departments, including many from construction and infrastructure. 

The course content, presented over two days for each cohort, drew on the use cases of disruptive technologies for public asset governance being supported by DT4PAG. Overall, the participants were satisfied with the programs, rating an average of 4.75 out of 5, with some suggesting scaling up the learning programs to cover more provinces, as well as central government ministries